Terms of Service

Last updated: January 24, 2026

Overview

This website is operated by Stillwell (“Stillwell,” “we,” “us,” “our”). By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including any policies referenced here (including our Privacy Policy and Refund Policy).

If you do not agree to these Terms, do not use the site or services.

Eligibility / Age Requirement

By using this site, you represent that you are:

  • At least 18 years old, or the age of majority in your jurisdiction (whichever is higher), and

  • Legally permitted to purchase and use our products where you live.

Online Store Terms

You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.

We reserve the right to refuse service to anyone for any reason at any time.

Product Information & Availability

We try to display product descriptions and images as accurately as possible. However, we do not guarantee that all information is error-free, complete, or current.

We reserve the right to:

  • Limit quantities purchased per order, person, or household

  • Discontinue products at any time

  • Change prices and promotions without notice

Orders, Billing, and Account Information

You agree to provide current, complete, and accurate purchase and account information. We may cancel or limit orders that appear to be placed by dealers, resellers, or distributors.

If we cancel or change an order, we may attempt to notify you using the information provided at checkout.

Shipping & Delivery

Delivery dates are estimates and not guaranteed. Risk of loss and title pass to you upon delivery to the carrier (unless otherwise required by law).

Subscriptions (If Offered)

If you purchase a subscription, you authorize us to charge the payment method on file on a recurring basis per the terms shown at checkout. You can manage your subscription through your account (if available) or by contacting us: Contact Us.

Refunds / Returns

All purchases are subject to our Refund Policy. Please read it carefully: Refund Policy
(If your site uses a different URL slug, swap it.)

Intellectual Property

All content on this site—including logos, product names, text, graphics, photos, videos, and design—is owned by or licensed to Stillwell and protected by intellectual property laws. You may not use, copy, reproduce, or distribute our content without written permission.

User Content (Reviews, Comments, UGC)

If you submit reviews, comments, photos, videos, or other content, you grant Stillwell a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, and display that content for marketing and business purposes (unless prohibited by law). You represent you have the rights to submit that content.

We may remove user content at any time.

Prohibited Uses

You agree not to:

  • Use the site for unlawful purposes

  • Attempt to gain unauthorized access to systems or data

  • Transmit malware or harmful code

  • Scrape, crawl, or harvest data without permission

  • Impersonate others or submit false information

  • Interfere with site security or operations

Health & Safety Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease. Use only as directed and consult a qualified professional if you have concerns.

Disclaimer of Warranties

The site and products are provided “as is” and “as available” to the fullest extent permitted by law. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Stillwell will not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the site or products.

Where liability cannot be excluded, our liability will be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify and hold harmless Stillwell from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms or your misuse of the site or products.

Governing Law

These Terms are governed by the laws of the jurisdiction where Stillwell is based, without regard to conflict of law principles (unless otherwise required by law).

Changes to These Terms

We may update these Terms at any time by posting changes on this page. Continued use of the site after updates means you accept the revised Terms.

Contact

Questions about these Terms? Contact Us